UCH - COVID-19 Updates & Resources

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Mental Health COVID-19 Related Support

COMMUNITY MH CENTERS: All in the Denver and surrounding counties have switched to tele-health visits and are still seeing/scheduling new patient visits virtually.

IOP/PHP: Most have transitioned to operating via tele-health or are in the process of transitioning. All are still accepting new patients and continuing operation.

CRISIS SERVICES: All crisis services are still operating and available in-person (walk-in locations) and via phone/text/chat https://coloradocrisisservices.org

FREE COVID-19 ONLINE GRIEF SUPPORT GROUPS (English & Spanish): http://griefsupportonline.com

PARENT SUPPORT GROUP CU Depression Center: https://www.coloradodepressioncenter.org

DISASTER DISTRESS HOTLINE: call 1-800-985-5990 or text “TalkWithUS” to 66746. 24/7 crisis counselors

FREE/DISCOUNTED PHONE APPS/PROGRAMS RELEASED CONTENT IN RESPONSE TO COVID-19: Apps for Mental Health & Wellness, Fitness, Learning and Entertainment https://medium.com/psyberguide/list-of-resources-made-available-in-response-to-covid-19-epidemic-72a297aef747

 

RESOURCES FOR NAVIGATING COVID-19 WITH A MENTAL HEALTH DISORDER:

CRISIS HOTLINES

  • Colorado Crisis Services Hotline: 1-844-493-8255 or Text line: text “TALK” to 38255
  • NAMI Crisis Text Line is open 24/7 – text NAMI to 741741
  • National Suicide Prevention Lifeline: 1-800-273-8255 (TALK)
  • The Trevor Project: 1-866-488-7386 A support line for young people in crisis, Available 24/7
  • National Hopeline Network: 1-800-442-4673 (HOPE) support from trained counselors to prevent suicide.
  • Lines for Life YouthLine: 1-877-968-8491, Text teen2teen to 839863 free, confidential teen-to-teen crisis and help line, available to help daily from 4-10pm PT (adults are available by phone all other times)
  • Military Helpline: 1-888-457-4838 confidential crisis intervention to military-specific issues. 24/7, 365 days
  • Trans Lifeline’s Peer Support Hotline: 1-877-565-8860 crisis peer support service run by trans people 24/7
  • National Domestic Violence Hotline: 1-800-799-7233
  • Postpartum Depression Helpline: 1.800.944.4PPD
Healthcare/Telehealth Resources

Colorado’s line for general questions about COVID-19, provides answers in many languages: 303-389 -1687 Nurse- lines: are available to consult for more info about what to do next, help decide when to contact doctor or visit a health care facility, understand medications, or give more info about preventative care.

  • UCHealth COVID-19 line: 1-866-516-0424 For Colorado residents who have questions or concerns about COVID-19. Mon–Fri 7AM-7PM, Sat-Sun 8AM-5PM UCHealth patients should call their UCH PCP.
  • Children's Hospital ParentSmart Healthline: 720-777-0123 Serves the state of Colorado. Free health-line for any parent with a sick child, especially families without a primary care provider. If a child has a PCP, parents are encouraged to speak with their child’s PCP before calling this health-line.
  • Clinica Colorado FREE Telehealth Appointments: Book an appointment in English or Spanish: https://clinicacolorado.org/ Serves populations in Adams County and surrounding areas with low cost, primary health care, especially for those who are uninsured.
  • MDBox Fee-for-Service Telehealth Visits (usually $30-50): https://www.mdbox.com/coronavirus
  • Teladoc Fee-for-Service Telehealth Visits (usually $30-50): https://www.teladoc.com/how-it-works/
  • More telehealth options found here: https://covid19.colorado.gov/telehealth-and-nurselines
  • Not everyone with COVID-19 symptoms needs a test or will be able to be tested: What to do and hotlines to call if you think you might need testing: https://covid19.colorado.gov/testing

Connect for Health Colorado Emergency Special Enrollment Opening: Opened an emergency Special Enrollment period from Friday, March 20 thru Friday, April 3, 2020. Coloradans who are currently uninsured or about to lose coverage due to COVID- 19 are able to get health insurance that starts April 1, 2020. As always, Coloradans can sign up for a plan any time of the year if they experience other qualifying life change events, including loss of job- based coverage. https://connectforhealthco.com/get-started/covid-19-support/

Telehealth Costs for Patients: In Colorado, telehealth is covered by all insurance plans. Telehealth visits cost the same as an in-person visit for Medicaid and Medicare patients. Co-pays waived for COVID-19-related in-network telehealth services for private insurance. https://covid19.colorado.gov/telehealth-and-nurselines

Low-Income Technology Resources

EveryoneOn: Find low-cost internet and affordable computers in your area: www.everyoneon.org

PCs for People: Individuals and families that meet our eligibility requirements can receive a computer, computer repair, internet service and learning resources. www.pcsforpeople.org

Computers with Causes: offers free computers to families that meet their eligibility requirements. This organization offers tablets, computers, laptops, etc. https://www.computerswithcauses.org

On it Foundation: provides donated computers at-risk youth and families in need. Must be a K-12 student in a public school and be on the free or reduced lunch program. http://theonitfoundation.org

With Causes Network: offers reused and recycled computers for at-risk youth and families https://www.withcauses.org

Prescriptions/Medications

Due to COVID-19, Colorado’s Medicaid updated prescription drug policy to authorize the following:

Assistance with Medication Costs: https://familywize.org | www.needymeds.org | www.goodrx.com

Food Assistance

Food Resource Hotline (855-855-4626), M – F (8 am – 4:30 pm) confidential and has bilingual staff ready to help Coloradans find food and nutrition resources in their community, as well as provide assistance for applying to federal nutrition programs such as SNAP.

Public School Grab-and-Go Meals: Most schools in the Denver and surrounding areas have implemented a grab- and-go meal system for children to receive 2-3 packed meals Monday- Friday. Most schools open for a short period of time each weekday to allow families to come pick up meals. Many locations have expanded to providing meals to adults in the family as well if they have enough funding. You can text FOOD or COMIDA to 877-877 and receive food distribution locations for kids 18 and under. Or visit CDE webpage: https://www.cde.state.co.us/nutrition/nutriemergencyfeeding

Aurora Public Schools providing free grab -and-go meals for all (adults and students): Every weekday during specific times, people can get to-go meals for breakfast, lunch and dinner. Find food pick-up sites here: https://aurorak12.org/2020/03/16/aps-offers-free-breakfast-and-lunch-during-extended-break/

Denver grab-and-go sites: https://www.dpsk12.org/coronavirus/food-distribution/

Food Bank of the Rockies Emergency Assistance: Food Bank of the Rockies has created an Emergency Support Team, prepared to assist people in need during the COVID-19 pandemic. They have an updated list of locations where individuals/families can pick up food and several organizations that provide emergency food services: https://www.foodbankrockies.org/emergency-assistance/

Denver Inner City Parish Drive-through food bank: Care navigation, Diaper distribution, Basic needs packs, Food boxes for pickup or delivery, Mail pickup, by appointment and via non-contact safe hand-off. https://www.dicp.org/

Arapahoe County: Grocery shopping and prescription pick-up assistance is available for seniors 60+ and those with disability. To learn about eligibility and sign up, call 303-738-8080 and leave a message.

Delivered Meals on Wheels: Visit Meals on Wheels https://www.mealsonwheelsamerica.org/find-meals to find options in your zip code

Delivered Meals Benefits in Action: Denver county deliver food boxes 720-221-8354

Commodity Supplemental Food Program: 303-866-5105 federally funded program that provides USDA foods to low-income seniors at least 60 years of age or older. The program works to improve the health of these low-income seniors by supplementing their diets with nutritious USDA Foods. https://www.fns.usda.gov/csfp/commodity-supplemental-food-program

The Emergency Food Assistance Program: 303-866 -5105 federally funded program that provides USDA foods to low-income households through a supplemental food box. The USDA foods are delivered to food banks across the state and then distributed to local food pantries and soup kitchens that distribute directly to the people. https://www.fns.usda.gov/tefap/emergency-food-assistance-program

Housing/Rental/Utility Assistance

Governor’s Executive Order to Limit Evictions, Foreclosures, and Utilities Disconnections: Polis issued an executive order for the state of Colorado that limits evictions, foreclosures and utilities disconnections across the state. https://drive.google.com/file/d/1mMCRLb6PxMPI680_THFn4nqLGAty1jq9/view

Xcel Stops Disconnections to Service: During the COVID-19 pandemic, Xcel will not disconnect service to any residential customers until further notice. Individuals having difficulty paying bills are encouraged to contact Xcel’s customer care center to arrange a payment plan that works for them. https://www.xcelenergy.com/covid-19_response

Black Hills Energy Suspends Disconnections: temporarily suspending nonpayment disconnections for its customers and encourages those facing financial hardship to visit their website to see the various assistance options they offer. https://www.blackhillsenergy.com/safety/response-covid-19-your-safety-our-top-priority

Colorado Legal Services – Information about Benefits/Bills/Rent/Eviction for Low-Income Coloradoans in Response to COVID-19: http://users.frii.com/cls/CLS%20client%20resources%20during%20COVID19.pdf

Colorado Housing Connects Hotline: 1-844-926-6632 offers housing counseling and referrals to local service providers for financial assistance if necessary.

Salvation Army COVID-19 Rent/Utility Assistance: Provides utility, rent, mortgage payment assistance to families who are experiencing financial hardship due to job and income loss caused by the COVID-19 crisis https://www.colorado.gov/pacific/cdhs/food-distribution-programs

Emergency Assistance – Human Services: one-time emergency need to address issues of finance, health, safety and/or well-being.

Temporary Rental and Utility Assistance (TRUA): assist residents of the City & County of Denver who are facing a housing crisis or hardship due to circumstances beyond their control https://www.nedenverhousing.org/programs-services/temporary-rental-utility-assisatnce-trua/

Catholic Charities rent/mortgage, and utility (gas/electric) assistance: https://ccdenver.org/emergency-assistance-denver/denver/

Denver Inner City Parish: Energy assistance https://www.dicp.org/

Jewish Family Services Financial Assistance: offers assistance for renters at risk of homelessness: Current monthly rent, deposits, application fees, utilities and moving expenses. Mortgage payments not covered by this program, call 720-248-4716.

Guide to coronavirus mortgage relief options: https://www.consumerfinance.gov/about-us/blog/guide-coronavirus-mortgage-relief-options/

Comcast Free Internet Service: Offers new, low-income Internet Essentials customers two months of free internet

Jefferson County Housing Authority rent assistance is serving all of Jefferson County. 720-854-4104.

Childcare/Family

The Emergency Child Care Collaborative: https://covidchildcarecolorado.com

Recognizing the need for childcare for essential workers, Governor Polis called together a group of early childhood providers, advocacy groups, school districts and foundations to partner with Gary Community Investments and the Colorado Department of Human Services to establish a system of emergency childcare. The Emergency Child Care Collaborative began on March 23, supporting the families of health care providers, public safety personnel, and staff supporting critically at-risk populations.

Denver Public Schools offering remote resources for families (site can be read in English, Spanish, Arabic and Vietnamese): At-home activities, remote learning, family resources, food distribution information. https://www.dpsk12.org

Denver Inner City Parish: Applying for unemployment, Energy assistance, Care navigation, Diaper distribution, Basic needs packs, Food boxes for pickup or delivery, Mail pickup, by appointment and via non-contact safe hand-off. https://www.dicp.org

Financial Relief/Unemployment/Employment

Unemployment: File a claim: https://www.colorado.gov/pacific/cdle/file-claim . To find out if you're eligible or

to calculate what your potential benefits: https://www.colorado.gov/pacific/cdle/qualifying-benefits

Denver Inner City Parish: Phone assistance applying for unemployment https://www.dicp.org/

The Work-Share Program: provides an alternative to laying off employees by allowing them to keep working, but with fewer hours. While an employee is working fewer hours, he or she may be eligible to collect part of his or her regular unemployment benefits. https://www.colorado.gov/

Colorado Health Emergency Leave with Pay: Temporarily requires employers in certain industries to provide a small amount of paid sick leave to employees with flu-like symptoms who are being tested for coronavirus COVID-19 or employees who are under instructions from a health care provider to quarantine or isolate due to risk of having COVID-19: https://www.colorado.gov/pacific/cdle/colorado-health-emergency-leave-pay

COVID-19 Ancillary Fund: $250 assistance with costs associated with delivered food, medication, diagnostics, transportation and telehealth as a result of COVID-19 risk or incidence: https://www.healthwellfoundation.org/fund/covid-19-fund/

One Fair Wage – Emergency Coronavirus Tipped and Service Worker Support Fund: Offers financial assistance to restaurant workers, delivery drivers, and other tipped workers and service workers who are seeing their income decline during this disaster or aren’t able to work because of quarantines or other health concerns. https://ofwemergencyfund.org

Restaurant Employee Relief Fund: $500 grants to restaurant industry employees who have been adversely impacted by COVID-19, financially, whether through a decrease in wages or loss of employment https://rerf.us/apply-for-aid/

Colorado Restaurant Foundation COVID-19 Angel Relief Fund Grant: Financial support for restaurant and hospitality workers https://corestaurant.org/foundation/angel-relief-fund

Golden Rule Charity COVID-19 Hospitality Grant: providing timely relief to hospitality companies and employees in need https://www.goldenrulecharity.org

Children of Restaurant Employees Financial Support: to food & beverage service employees with children, who have been medically diagnosed with COVID-19 or have someone living within their home who have been diagnosed. https://coregives.typeform.com/to/SnZmOQ

Bartender Emergency Assistance Program: Offers assistance to bartenders and family members of bartenders who are facing financial hardship due to the COVID-19 outbreak. https://www.usbgfoundation.org/beap

Workforce Centers: Employers experiencing a reduction in workforce are eligible for support services including consultation on layoff aversion strategies, onsite workshops for employees in transition, job placement assistance, and information on unemployment benefits. https://www.colorado.gov/pacific/cdle/layoff-separations

Unemployment Guide: https://www.colorado.gov/

Social Security Information regarding covid-19: https://www.ssa.gov/coronavirus/

Finding new employment: https://www.connectingcolorado.com

Information on Upcoming Stimulus Payment: https://www.irs.gov/newsroom/economic-impact-payments-what-you-need-to-know

FINANCIAL RESOURCES FOR BUSINESSES:

  • Colorado COVID Relief Fund: eligible community-based organizations across Colorado may receive a general operating grant of up to $25,000. https://covrn.com/covid-relief-fund/
  • Small Business Administration (SBA): Several programs put into place to provide support during covid-19 pandemic - Economic Injury Disaster Loans and Loan Advance, Paycheck protection program, Debt relief program (SBA will pay the principal and interest of new and current 7(a) loans issued prior to 9/27/2020, for a period of 6 months), Express bridge loans, Access to capita, Exporting Assistance, etc. SBA Resources
  • Rural Development Covid-19 Response: Loan/Grant programs, financial aid, payment deferrals, etc., for small rural businesses in Colorado. https://rd.usda.gov/coronavirus
Senior Resources

The DRCOG Aging and Disability Resources Center for Colorado (ADRC): 303-480-6700 is the place where older adults (60+) and people with disabilities (18+) can get help accessing long-term services and supports to remain independent in the community https://drcog.org/programs/area-agency-aging

Senior-Only Shopping: To help protect our most vulnerable residents, the following Colorado retailers have announced special hours for seniors to use their stores. Please call to confirm.

  • Safeway: Tuesday and Thursday, 7AM-9AM
  • Target: First hour every Wednesday
  • King Soopers: Monday, Wednesday, Friday, 7AM-8AM
  • Dollar General: First hour every day
  • Whole Foods: One hour before opening every day
  • Walmart: Opens one hour early on Tuesdays.

Arapahoe County: Grocery shopping and prescription pick-up assistance is available for seniors 60+ and those with disability. To learn about eligibility and sign up, call 303-738-8080 and leave a message. A staff person will return your call as soon as possible. Other senior services, such as transportation, adult protection, and veterans assistance are also available. https://www.arapahoegov.com/347/Senior-Resources

Denver County: All older Coloradans seeking assistance getting nutritious food can call the Aging and Disability Resources for Colorado Office at 1.844.COL.ADRC (1.844.265.2372)

Jefferson County/Conifer/Evergreen areas: Mountain Resource Center offers drive-through food bank https://www.mrcco.org

Delivered Meals: Visit Meals on Wheels https://www.mealsonwheelsamerica.org/find-meals to find options in your zip code

Transportation

Updates on all transportation services affected by Covid-19: https://www.drmac-co.org/transportation-update-spreadsheet/

Legal

Colorado Legal Services – Information about Benefits/Bills/Rent for Low-Income Coloradoans in Response to COVID-19: http://users.frii.com/cls/CLS%20client%20resources%20during%20COVID19.pdf

Colorado Advanced Directives: http://www.coloradoadvancedirectives.com

Mental Health and Substance Use Online Support Groups

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Editorial Information

Last reviewed: 20 October 2020